We are delighted to announce that we have resumed in-person appointments, now that the COVID pandemic is winding down. Here is the appointment protocol we intend to follow, modified from normal operations in order to prevent lobby congestion and minimize contact time for clients:

• Arrive on our front porch at your scheduled appointment time with your pet. That means you should plan your arrival a little earlier than under COVID, so you have time to park and walk to the front porch.
• If you choose to wait outside, we will take your pet inside and proceed as during COVID, with all communication over the phone.
• If you choose to come inside for your appointment, we will walk you directly to an exam room when it becomes available. The doctor will perform the exam, and discuss findings and recommendations in person. Once the discussion is complete, we will ask you to provide payment information at the front desk, then wait on our bench in the reception area while we finish with your pet (socially distanced seating will be marked on the bench).
• We will still require masking for anyone entering the clinic, per Cal-OSHA regulations; and only 1 person may attend each appointment.
• Medication and food pickups will remain as under COVID (meds left on the porch during business hours but brought in after hours, and food left on the porch anytime).

We look forward to seeing you in-person soon!